How much money will I save with a DC motor vs. an AC motor? Imagine running one ceiling fan 24/7 at medium speed for one year. In that time, a Kichler ceiling fan equipped with a DC motor could save you up to $80 a year in energy costs over conventional fans, depending on energy costs in your area.
What is the warranty on Kichler TaskWork LED Tape Light? Kichler Lighting warrants that its products will be free from defects in material and workmanship for five (5) years from the date of purchase by the Original Purchaser. For further warranty details, visit our warranty information page.
How do I pick the most efficient fan for my room? Buying the right size fan for your room size and ceiling height can make all the difference in terms of maximum efficiency. For the best performance, go as large as your room can accommodate: for maximum airflow, you want at least 18″ of clearance between the edge of the blade and your wall and a minimum of 7′ clearance from the floor. Most Kichler ceiling fans are sold with down rods designed for 8′ or 9′ ceilings, however, if your ceiling is higher, we offer longer downrod accessories.
Chandelier Installation If you need help installing your chandelier (or any light), we recommend you contact your local Kichler dealer for a referral to a licensed contractor or electrician. Please Note: If a chandelier is heavier than 50 pounds, it will have to be mounted more securely to the ceiling or wall. Make sure there is enough support.
How can I protect the finish of the Landscape Lighting fixtures? A silicone spray can be used to help protect the finish on all fixtures. In coastal areas, some contractors use Plasti-Dip, a clear flexible coating which can be used to protect the fixtures from the affects of the salt air.
Bulb Color Wherever possible, use the same color bulbs in all lights in a room so the tone of the floors, surfaces, walls, etc. will be the same intensity.
Energy Star qualified products are becoming the stand on which a number of “Green” standards are built. ENERGY STAR qualified lighting is required for inclusion in:
Are Kichler fixtures manufactured in the US? Kichler fixtures are manufactured in China.
Is tape light easy to install? Yes. Kichler’s tape light incorporates many installer-friendly features, such as plug-and-play power supply connections, plug-and-play tape light connectors, and 3M brand adhesive backing. In addition to these included features, Kichler offers a large variety of additional connectors and accessories to make installations even easier. Please refer to the tape light installation instruction included with shipped product for complete installation details.
Do Art Glass and Natural Stone lights always have the same coloration? Art Glass and Tiffany shades are made with natural materials – colors, patterns and textures will vary from piece to piece.
Do you have dealers outside of North America? Yes we do, but in order to ensure the correct shipping charges and calculate exchange rates properly, we ask that all orders for outside of the US and Canada go through our premier International Dealer Laurel Lighting PO BOX 310313 INDEPENDENCE, Ohio 44131-0313 United States; [email protected] Ph: 216-524-2325 Fax: 216-524-2325
Do I have to sacrifice style to get a DC motor? Traditional styles. Modern looks. Transitional focal points. With Kichler, you’ll find them all. We offer the widest selection of ceiling fans featuring DC motors, so you never have to sacrifice style for energy-efficient performance.
Can all tape light be cut? Yes, all Kichler tape light (indoor, damp, and outdoor) can be cut every 4″. However, only the indoor tape light can be reused. Because of the protective coating on the damp and outdoor tapes, once they have been cut, the excess cannot be reused.
How do I clean a Landscape Lighting fixture? Clean the fixture to remove all debris – use soap and water if necessary. Calcium Lime Remover (CLR) can be used to remove lime deposits from lenses.
What is a maximum run length? The maximum run length, or max run refers to the maximum number of continuous lineal feet of tape light that can be connected together. The maximum run length for low output tape light (1.45W/ft.) is 32.8′. The maximum run length for high output tape light (4W/ft.) is 20′.
Do I have to use an entire roll of tape at a time? No, it is not necessary to use an entire roll at once. The indoor, dry location tape can be cut every 4″ and then reconnected with a variety of connectors for a truly custom install. The indoor damp and outdoor tapes come in multiple lengths making it easy to fit any application.
How do I clean my fixture? Be certain electric current is turned off before cleaning. Clean metal components with a soft cloth, moistened with a mild liquid soap solution. Wipe clean and buff with a very soft dry cloth. Under no circumstances should any metal polish be used, as its abrasive nature could damage the protective finish placed on the metal parts. Wood components may be polished with a fine furniture polish, taking care to avoid getting the polish on the metal surfaces. Never wash glass shades in an automatic dishwasher, line a sink with a towel and fill with warm water and a mild liquid soap. Wash glass with a soft cloth, rinse and wipe dry.
Is my information safe? We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We receive and store any information you enter on our Web site or give us in any other way with the exception of your credit card numbers. We use the information that you provide for such purposes as responding to your requests, customizing future visits for you and communicating with you.
How should I prepare when shopping for lighting? First, know your budget. Second, if possible, look for pictures from magazines that reflect your taste. Third, collect fabric swatches or color chips for any area you are redecorating. More Tips
What is the difference between low output tape light and high output tape light? The main differences between the two are the light intensity, or lumen output and the watts consumed. Kichler’s low output tape light has a lumen output of 100 lm/ft. while using 1.45W/ft., while the high output tape light has a lumen output of 200 lm/ft. while using 4W/ft. The lower light levels of the low output tape light are best suited for “accent” lighting. The higher lumens levels of the high output tape light are best for “task” lighting or areas where higher light levels are needed.
How do I purchase a replacement glass/shade, parts or extra stems or chains? You can purchase any of these items from a dealer in your area. To find a dealer in your area click on Where to Buy. If you are unable to order the glass from a dealer in your area, please contact us
Where can I get more information? Ask the experts. Whatever questions you have, your local lighting showroom (dealer locator) that carries Kichler brand products has the answers. They know fans and lighting, and can recommend the right fan and accessories for your room size, assuring you have the most efficient fan for your needs. Have a question after the sale? Your lighting showroom is there for you with installation guidance or operating tips.
How much energy does each LED chip consume used in a Kichler Design Pro lighting fixture, and what can we do if one LED chip should happen to go out?
Do you have dealers in Canada? Yes, we have many fine dealers in Canada. You can find the one nearest you on our dealer locator. They will be happy to help you.
How do I know which power supply to use? First determine the application (indoor dry, indoor damp, outdoor). Not all power supplies can be used in every application. Next calculate the total wattage of tape light that will be used. To calculate wattage, multiply the total number of feet by the W/ft. of the tape light. Finally select a power supply that is equal to or more than the total wattage of the tape light.
How many tape lights can be connected to one power supply?A. Multiple strands or sections of tape light can be connected to one power supply as long as the wattage of the power supply and maximum run length of the tape light are not exceeded.
How does Kichler stand behind its product? In addition to its commitment to quality fixtures, Kichler offers award-winning customer care. Our employees are educated about all of our fine products and will offer you sound advice for all your lighting needs. Please visit our contact us page for information on how to get in touch with us.
Will the finish change color? Copper, brass and bronzed brass will patina over time (a natural verdigris aging process popular in the outdoors). Finishes for fixtures installed outdoors are subject to change due to prolonged exposure to sunlight, airborne pollutants and other forms of weathering.
Can the outdoor tape light be submersed under water? No. The outdoor tape light is IP67 rated, which means it can be subjected to direct contact with water, but it cannot be submersed under water for any length of time.
To what is the light output of the Kichler Design Pro best compared?
What should I use in a salty air area? Brass and copper fixtures are often superior in salt air conditions.
What are the benefits of a Kichler ceiling fan with a DC motor? DC motors are the new standard of efficiency in ceiling fans. In addition to using up to 70% less energy, they operate 40% cooler than AC motors – meaning a prolonged motor life. Their compact size also means less weight and easier installation. Plus they offer virtually silent operation and are backed by Kichler’s lifetime motor warranty.
Do you have instructions so I can hang my fixture on a light lift? When using a Kichler fixture with a light lift, contact the light lift manufacturer for installation instructions.
If the damp or outdoor tape light needs to be cut, will it still be moisture-proof? In order to maintain a moisture proof seal, once cut, the cut end needs to be capped with a silicone filled end cap. End caps and silicone available separately from Kichler.
Where can I get an instruction sheet? Every Kichler product has an instruction sheet available for download on its product page or contact us.
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What about the finish? Will it last? Outdoor reliability requires outdoor coatings. Kichler uses baked thermal set powder coatings over both aluminum and brass fixtures. Kichler tests for UV, heat, salt and scoring. Natural brass is processed from premium grade materials of copper, zinc and tin. Bronzed Brass is chemically treated to appear in earth tone colors at installation, while our composite products are constructed of heavy-duty polymers that are resistant to moisture absorption, corrosion and the effects of ultaviolet (UV).
Why use a contractor? There are many elements to consider when purchasing a landscape lighting system. Design layout, voltage drop, safety, maintenance contracts – just to name a few. These are all important factors that can make a difference in your installation and the life of your system. Because of this, Kichler Landscape Lighting does recommend the use of a certified contractor. Remember, this is an investment in your home and you will want it done in the best, most professional manner possible.
How will using a ceiling fan affect my energy bills? Ceiling fans are designed to create the feeling of either a cooler room in the summer or a warmer one in the winter, simply by circulating the air. While the room temperature doesn’t change – the air movement of a fan provides a cooling effect in warmer months and recirculates warm air downward in cool months. Kichler ceiling fans are also designed with features to run more efficiently – meaning lower operating costs on top of the cooler or warmer feeling in the room. Our fans that feature DC motors operate up to 70% more efficiently than traditional AC motors, and our Energy Star® certified fans feature highly efficient fluorescent lighting.
ENERGY STAR Home LEED for Home National Green Building Standards
Minimum Light Output Zonal Luminance Density (meaning that some specified percentage of the light output must be delivered in a specific direction or location) Minimum Luminaire Efficacy
Can the tape light be dimmed using a wall dimmer. Yes. The tape light can be dimmed using a Magnetic Low Voltage (MLV) dimmer (not sold by Kichler) and one of Kichler’s magnetic transformers (10192BK60 or 96).
How do I clean my LifeBrite® fixture? A periodic cleaning of your LifeBrite® fixture using warm soapy water and a soft cloth to remove dirt and contaminants will keep the finish looking like new indefinitely. If, however, your fixture has been allowed to collect dirt and other contaminants over a long period of time or due to its use in an environment where heavy airborne pollutants exist, the following cleaning procedure can be used without fear of harming the diamond-hard, LifeBrite finish. Using a fine (00) steel-wool pad, vigorously rub the entire surface of the fixture, applying adequate pressure to remove contamination residue. The use of warm soapy water will make this process work faster but is not necessary. Once the surface of the fixture is free of blemishes, the brightness can be restored by washing with a soft cloth and warm soapy water followed by a buffing with a clean dry cloth if necessary.
Each LED chip consumes approximately 1.3 watts of energy. If one should go out prematurely, the entire fixture must be replaced. These cannot be serviced in the field. Please refer to the Kichler Warranty.
Do I need special tools to cut the tape light? No, the tape light can be easily cut using a standard pair of scissors.
What is the best way to install my new lights or ceiling fan? There are installation instructions included in every lighting or fan box we sell. If you are at all uncomfortable with the instructions we recommend you contact your local Kichler dealer for a referral to a licensed contractor or electrician.
What is the difference between damp & wet locations? If a fixture is listed as “Damp,” it means it has been tested to withstand light moisture or raised humidity, such as condensation or a light mist, but is not supposed to get wet. When a fixture is listed as “Wet,” it means that it can withstand heavier weather, such as snow and/or rain, having been subjected to a “rain test.”
Focus should be placed on the lumen output on the counter, the collective color. In room interiors where there is extensive use of white, and anything but a pure white (approximately 2,700 Kelvin) specification is required, Kichler’s Xenon products may be a good alternative solution.
What materials are your landscape lights made from? The outdoor environment requires robust construction, so we use architectural grade materials. Kichler uses marine-grade aluminum and premium copper content brass and bronzed materials. Fasteners and hardware feature stainless steel durability. Transformer housings are made of steel with powder coat or stainless steel options.
Steel vs. Solid Brass – How do you tell the difference? Simply place a magnet on the metal portion of a brass lighting fixture. If it sticks, it’s steel. If it doesn’t, it’s solid brass, which is generally more costly.
These standards continue to mature and have (or will) increase the demand for ENERGY STAR qualified lighting, well into the future.
To what is the light output of the Kichler Design Pro best compared? The Design Pro Series was developed to produce light with the same color temperature as our Xenon under cabinet and linear product, which is approximately 3,000 degrees Kelvin. The CRI is at, or greater than 85. Because Xenon light is somewhat “yellow,” you will find that the LED is somewhat “whiter.” The combination of a whiter light and high CRI will embolden most every color, especially purples, dark blues and deep reds.
Why should I choose Kichler over the other brands? Kichler is known throughout the lighting industry as having some of the finest, highest quality fixtures available on the market today. We strive for excellence in all we offer while ensuring competitive prices and customer care that are second to none. You can even see our what our customers say here.
Casting or Stamping – How are they different? Casting is generally heavier with more detail and even more durability, whereas stamping is lighter and usually has less detail. Generally, cast fixtures are slightly more expensive than stamped products.
More information about Specialty Lighting can be found in our Specialty Lighting Guide
No two LED are exactly the same. Because we buy a range of chips, there is variation from chip to chip. These variations are slight. The collective light output of the fixture is the best measure of color output. LED Chips are manufactured and sorted into “bins” based on color temperature. The tighter the range of color requested, the more expensive the chip. Kichler purchases the tightest range of chips advertised. Our tolerance is ±150K (Kelvin). Chip tolerance ranges from 2,850K to 3,150K for Kichler products. High brightness LED chips used in Kichler Design Pro LED will make most every color “pop” much better than a typical Xenon lamp. Xenon is a more yellow light. Yellow trends to gray or wash out purples or blues close to purple on the color spectrum. High brightness LED chips are cleaner, whiter and make colors “jump”. It feels cooler, but it is not cool blue. Not as warm yellow as Xenon. Competitor LED color range is 875K – 1,000K, though some do not mention a range. These are the least desirable to a customer – they should steer clear as they have no idea what they will get. Color variation is also present in incandescent and fluorescent bulbs. Fresh from the package, they look the same, but with use or as they “burn,” a dramatic color change occurs.
What are the benefits of the ENERGY STAR® rating? Earning the ENERGY STAR rating means a product meets strict guidelines set by the U.S. Environmental Protection Agency (EPA). The EPA requires that ENERGY STAR ceiling fan/light combination units are 50% or more efficient than conventional fan/light units.
How do I order Kichler products Kichler products (lights, fans and accessories) are available through our network of the finest showrooms and dealers in the world. Go to our dealer locator to find a dealer in your area. They will be happy to help you.
What does ENERGY STAR® Qualified mean on an LED (Solid State Lighting) fixture? ENERGY STAR® qualification of consumer products continues to grow. The ENERGY STAR logo is one of the most recognizable symbols of quality and performance in modern American culture. Because ENERGY STAR qualification of Solid State lighting (LED) is relatively new, it is important to define what exactly qualifies a luminaire to carry the label. Following are a few of the key features and measurements that are required for qualification. General Requirements Correlated Color Temperature – (CCT) must fall within 5 established color temperature quadrangles (Nominally 2,700K, 3,000K, 3,500K, 4,000/4100K or 5,000K.) Color temperature shall fall within the corresponding 7-step chromaticity quadrangle. (ANSINEMAANSLG C78.377-2008) In addition to the tolerance, maximum temperature variances over its lifespan and viewing angle are defined. Color Rendering Index – (CRI) shall be a minimum of 80. Off-State Power – Lighting fixtures in the “off” state (not turned on) shall not draw power. Exceptions exist for luminaires with intergral motion sensors and power supplies connected to multiple luminaires. Warranty – There is a minimum warranty of 3 years required for Energy Star luminaires. 5 years for luminaires with non-replaceable drivers. Life – LED must deliver at least 70% of initial lumen output after a minimum of 25,000 hours for residential indoor and 35,000 hours for residential outdoor and all commercial lighting. 50,000 hours for inseperable drivers. Power Supply – Must have a Power Factor of ≥0.5 for luminaires with input power of 5 watts or less and ≥ 0.70 for luminaires with input power over 5 watts. Power supplies also have minimum operating temperatures of -20°C, maximum case temperatures and output operating frequency of ≥120 Hz. They must have a Class A sound rating and meet FCC Electromagnetic & Radio Frequency Interference requirements for consumer use as established by FCC 47 CFR Part 15/18. Safety – Luminaires must be covered by a safety test such as UL or CSA, etc. Type Specific Requirements Beyond the general requirements, specific categories of luminaires types must also meet product specific benchmarks, such as:
Why does one LED chip look like a different color compared to the chip next to it?