Lighting Elegance has been a great resource as we have done some remodeling. Our salesperson, Stacy, has been great at offering both choices and advice and we have been very pleased with the product and the service. Perhaps this isn’t all that uncommon when the customer is making a sizable purchase, but what stands out to me is that Stacy’s service has remained at this same level when we have needed follow-up, like finding specialty bulbs or replacing a part of a fixture. Definitely my first choice for elegant lighting! Only one less positive comment: sharing the parking lot with a fitness studio was a challenge when a class was in session.
Aiea, Fort Shafter, Ft Shafter, He‘eia, Hickam Afb, Honolulu, Hālawa, Hālawa Heights, Kailua, Kaneohe, Kāne‘ohe, Maunawili, Pearl Harbor, Waimalu, Waimanalo, Waimānalo Beach, ‘Aiea, Outer Islands
Stacy Siu and others at Lighting Elegance have given me excellent professional services and advice to meet my individual lighting needs. They have a wide selection of up-to-date high quality lighting products with 100% support for their function and guarantee their product’s appropriateness for installation by my electrician. I recommend Lighting Elegance and their staff to anyone looking for professional help in locating out-of- the-ordinary lighting to meet their individual lighting needs. They are truly a Five Star Company.
Kitchens · Rooms to live in · Bathrooms · Incredible outsides · We owe it to our Fans… · Bedrooms · Dining Rooms · Contemporary Awesomeness · Monorail Awesomeness · Tropical-ish Lighting · more…
Lighting Elegance has a great team to work with. I brought in a lighting problem that was more than 10 years old. Stacy was able to guide me thru the steps in order to get her the information she needed to find a solution to my problem. She found all the items I needed and did this with a great attitude. I have always had good results and experiences with Lighting Elegance. Good job and thank you for always helping!!
Today was something wonderful and unusual. We were seeking to replace a ceiling fan, and chose to do business with Lighting Elegance, as past encounter was so pleasant. Our need was so specific, and out of date, that it began to become difficult. BUT not for our terrific sales assistant Gennell. She offered alternatives, made phone calls for us, and vetted her procedure with the boss. In the end, we were referred to another lighting establishment, because Gennell called to make certain they could help us in a timely fashion with our quest. She was superb in every aspect of dealing with us . Gennell is the reason we will seek our next lighting need from Lighting Elegance. All about that customer service!
So you’ve dusted off your favorite chef’s cookbook, and you’re planning to surprise the family with a fabulous gourmet dinner! But you’ve never made the recipe, and the print’s a little small. So are the markings on the measuring spoons. Can you clearly see the risks here? In your kitchen, poor lighting can leave a bad taste in your mouth!
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in Electricians, Heating & Air Conditioning/HVAC, Solar Installation
There are some nice chandeliers in the store, and I spent a few thousand dollars before. But every time I go there, I feel that the employees are not friendly or professional. I feel like they just want you to buy and pay and leave… In fact, today, I went there to buy some mirrors a bathroom wall sconce. The lady who helped me was very rude and sarcastic whenever I had questions. When I was paying, I confronted her nicely, and she even got worse… The worst part was that other employee did not even care, he went to the back room and didn’t come out until I left. I wish the owner (Mark) was there.
My spouse and I recently renovated our home. We made several trips to Lighting Elegance prior to making our selections. During these visits Sean and Stacey were extremely helpful, informative, and patient with us. Sean actually stopped us from over purchasing too many fixtures for a small area. Stacey went out of her way to help us from sales to lighting design. We would highly recommend her to anyone. If she is busy with another customer, she is worth the wait. We made so many trips before actually making a purchase, and not once did we feel unwelcome or unappreciated. Though we did not have a huge budget, they managed to help us provide “lighting elegance” to our home.
Serena O. said “I don’t write reviews, but I had to this time. I had a plumbing problem a few months ago and called the first company that came to mind (RotoRooter) since the website said “24 hour emergency service”.…” read more
“Lighting Elegance is right across City Mill on Waialae.” in 2 reviews
Mike I. said “We are renovating our home and needed some light consulting. I had spent a long time going through all the options in the two largest depot stores – you know the ones, but they never had the quality I was…” read more
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Lighting elegance has a good selection and has excellent customer service. We purchased ten exterior lights, two went bad and they exchanged with no questions asked. This store is highly recommended… More
Purchased some lights from Lighting Elegance for my renovations. Genell was super to work with and very knowledgable. She asked what I wanted out of my lighting and made suggestions. I left with a couple samples to show my contractor. Went back a few times to purchase more recessed lights. The sales person accidentally charged me the wrong amount so I went back to request a price adjustment and, without hesitation or reservation, Genelle credited my card. Places like these are gems, especially when doing costly renovations. It’s cool to finally come across a business u DON’T mind spending money at! Kinda makes me want to find more lights to change out! Lol.
Overwhelmed by hundreds of looks and dozens of brands? Just explain what you’re looking for, and we’ll help you pick out the most stylish and dependable options.
We have used Lighting Elegance exclusively for all our kitchen and bath design projects, as well as for any of our interior design and staging projects. From practical LED lighting solutions and compl… More
I’ve been to the lighting several times. Each time, I’ve had a different experience. I bought a light fixture from them years ago. It was for commercial use however they did not tell me that it was only for residential use. As a result, we have had problems trying to replace the light bulbs in the commercial setting. They are rather expensive. The sales people depending on who you talk to are knowledgeable but not very friendly. They are actually kind of sassy (again not all; just a couple). I’ve also left a couple of messages for them to see if they have something in stock and they don’t return calls. I will be looking elsewhere for my lighting needs in the future.
Took in an old (early 1990s) Koncept Z-Bar desk lamp for repair because the wiring was loose and lamp would not stay in position. It took a week to fix, then Janel called to say it was ready. I went to pick it up, and noticed that I forgot to mention that the base of the arm would not stay in place. They will only fix what they are asked to. She kept the lamp and the technician fixed it at no extra charge. Total cost-$77. The cost of a new model of the same lamp is $370. Janel provided superb customer service. Highly recommend.
I was in the area and remembered seeing this store from a few years back. I decided to walk in since my family and I are looking to remodel. Genell was so helpful! She took the time to explain how and where to even start. It’s hard for me to visualize, but I left feeling confident after speaking with her.
Was looking for a quality outdoor exterior lighting & I was glad I stopped here… We provide unique selection of exterior lights that will weather the harsh Hawaii Elements… The staff was help full and attentive.. Provide suggestions and recommendations for the type of lights that would work best for my needs. Will be back to make our final decision…
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Lighting showroom specializing in residential lighting options to cater to every style imaginable. We have trained designers available for consultations and recommendations. Behind the scenes, we also design for commercial and retail applications.
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Excellent experience! Recently we finished a complete gut & renovation. Stacy was always friendly and helpful to make sure we had the info and supplies needed to get the lighting set up just right – if she didn’t know, she helped us find a solution. Mahalo to you and your team Mark!
Reece F. said “We re-roofed our house in April, 2016. I tried to contact 4 companies. 1 never responded to my messages. 1 responded after I had already signed with Surface Shield. 1 called me back, set an appointment for…” read more
I am redoing my bathroom and kitchen. Heard great things through a friend about this company. Thought I would check them out to see their selection and pricing of the lights. Their selection is wonderful. There are an assortment of different lights and all are beautiful. They range from outdoor lighting to indoor lighting and also have a few mirror selections. The display room is beautiful and showcases the lights very well. Marc was very helpful and sat down with me to show me the different lights that would go with my modern theme. I did not feel rushed, he truly cared and wanted me to get the best lights that fit my budget. I will go back when I redo my living room and back yard. Highly recommend Lighting Elegance if you are looking to add new lights to your house! Ask for Marc, he’s the best!
in Hydro-jetting, Water Heater Installation/Repair, Plumbing
Had the pleasure of working with Janel the past couple days. She is wonderful, very helpful and was extremely patient with my 1,000 plus questions! She made the agonizing process that much smoother! Thanks Janel!
“As others have said, Genell is an outstanding worker and it’s largely her helpfulness that makes this place what it is.” in 4 reviews
I’ve been here a couple times with my family to find a new lighting for all the rooms in the house. Both times we came here the workers were really attentive to what my parents envisioned for the rooms. They didn’t try to rush us into making a purchase just to make money for that day which I really appreciated. It seems like the workers there genuinely cares about their customer satisfaction with products they buy from their company. I wish I knew the name of the man and lady who helped us, but I definitely would recommend Lighting Elegance to anyone who is looking for a good variety and fair price.
Michael C. said “These guys are great!! I had my solar hot water heater die out on me and the company that put it in went bankrupt and shut down but these guys stepped up to the plate! Ron (the owner) called me back on a…” read more
Whether you know what you want, or need help to figure it out, you’ll see dozens of great options at Lighting Elegance’s convenient location.
“Stacy Siu and others at Lighting Elegance have given me excellent professional services and advice to meet my individual lighting needs.” in 5 reviews
Nice selection and good quality products. Excellent customer service. Both ladies were very helpful. Genell worked with us and directed to what we were looking for. She was very knowledgeable.
Wonderful and varied selection of lights, great service with excellent flow-up (Mahalo Genell!). So thrilled to have found the perfect wall scones for my Hawaiian-themed study and a standing lamp for the sitting area. Lovely shopping experience and will definately recommend this business to others.
At the Lighting Elegance showroom, you’ll not only find hundreds of fixtures and bulbs, you’ll receive excellent advice from our experienced sales staff.
As others have said, Genell is an outstanding worker and it’s largely her helpfulness that makes this place what it is. Without great help, a business simply can’t excel. I’ve made purchases on a few occasions and met Genell for the first time in late 2015. She was cheerful, knowledgeable and went out of her way to help me make an informed decision. Although the store is relatively small, they are more than willing to go over numerous catalogues with the customer and place orders if they don’t have something in stock. Diagonally across City Mill in Kaimuki, they have parking. Their products are a little more expensive than what you’d find elsewhere but they also happen to be nicer products. I have no reservations in recommending Lighting Elegance.
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First time here…Nice assortment, convenient location Sidney was very helpful…I’ll write an update if I end up using their services…
Great service by Janelle! She is very knowledgeable and helpful. Good selection in the store, really friendly service!!